As more customers look for products and services that understand their needs and responsive to their situations, businesses find it necessary to personalize customer interactions to stay competitive.

Arcons CRM is highly scalable and customizable, allowing businesses to gain actionable customer insights with a back- end analytical engine, view business opportunities with predictive analytics, streamline operations and personalize customer service based on the customer’s known history and prior interactions with your business.

Key Features

Clients/Lead management

Manage all clients and leads in a professional way by generating weekly/monthly reports to evaluate the
progress. Utilize the statistics for internal meetings to make future action plan. Understand the clients better
that creates the long-lasting relations.

Reports and dashboards

View most needed statistics on the professional looking customizable dashboard to get instant view of the most
desired process.

Communication is the key

Customers have to give information only once. Advisors can use historical context to quickly take conversations
forward and convert the lead into success.

Tasks and Workflow management

Create tasks and workflow templates and streamline the process. Divide the process in planned tasks to achieve
the desired results. Identification stale deals fast and there by eliminating them and pouncing upon the hot
deals becomes easy with the CRM sales engine.

Email tracking/avoid data entry

Track client emails in one view that allows to focus on specific client communication. Spreadsheets and emails
expect you to enter data by default. CRMs are built to free up your time for real sales activities.

CRM and Beyond

Marketing and customer support teams can also use CRM software to optimize email campaigns and improve
ticket conversations.

Partner Integration

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